Returns & Exchanges

Sometimes it can happen that you are not completely satisfied with an item. The item is different than expected, the color is not quite right, or the size is wrong. In that case, you can of course return it to us or bring it back to the store. Our store in Bodegraven is located on the N11 between Alphen a/d Rijn and Gouda.

Returns: You have a cooling-off period of 14 days.

This means that from the day you received the products, you have 14 days to cancel the purchase with or without reason. During those 14 days to you will have to return the items. If you return the entire order, you will receive the paid amount, including shipping costs, refunded to your account within 14 days (return shipment is at your own cost). If you have paid shipping costs and keep part of the order, only the value of the product returned will be refunded.

If you exercise your right of withdrawal and want to return an item, it must be unused, undamaged, and in the original packaging and sent to:

Goedhart Motoren
Attn. Webshop Returns
Europaweg 1d
2411 NE Bodegraven

Exchange:

Exchanging an item for the same item in a different size or color is considered a new order. You return your old order within the return period and place your new order as you normally would. We will then also charge shipping costs for processing and delivering this order if it remains below € 50,-.

To ensure a smooth return process, please use the enclosed return form.

Have you received a damaged or incomplete product? Then please contact us at
info@motoshopeurope.com +31 (0)172-650005

For more information, please consult our General Terms and Conditions.